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Shipping & Returns.
We send orders via Royal Mail. We endeavour to dispatch all orders within 24 hours and they should be with you in 2-4 working days. We'll let you know when your order has been dispatched. If you’d like a speedier or signed for service please get in touch before you place your order. We dispatch orders on weekdays only.
If you suspect a lost delivery please contact us quoting your name, order number and full address and we will look into it for you straight away.
All UK orders over £20 receive free shipping. Please enter the code 'freeshipping' at checkout.
Europe & International
Mean Mail ships internationally via Royal Mail. The price is calculated by the weight of the items at checkout. Deliveries usually take 5-10 working days to arrive but can take up to one month. You may be charged a fee by your local customs office on arrival.
We want you to be happy with your Mean Mail. If you're dissatisfied please contact us at email@example.com to arrange a return within 10 working days of receiving your order. All items will need to be unopened in their original packaging in saleable 'as new' condition.
We recommend sending your unwanted items back via recorded delivery or obtain proof of postage as we cannot refund products damaged or lost in transit. Unfortunately we cannot cover the cost of return postage.
Under the United Kingdom’s Consumer Contracts Regulations you have the right to cancel your order before the point it has been dispatched and obtain a full refund. If you want to do this please contact us as soon as possible - firstname.lastname@example.org
This does not affect your statutory rights as a consumer.
Please send returns to:
If you have any other questions, get in touch.